Mr. Clyne speaking to the media |
Papua New Guinea is country where geographical constraints to provide much needed financial services to the large unbanked population in the rural areas as well as the low income earners in towns and cities around PNG possess greater financial and logistical challenges. But if there is a will, there is a way. This old adage holds true in this sense. Mr. Clyne otherwise has proven and I quote Mr. Clyne; “There is nothing and I mean nothing PNG can’t do”.
This commentary
has nothing to do with BSP’s achievement. It is not about the WHATs. It’s about
the HOWs. The WHATs I live it to the other media to talk about. Pacific Business Review as the intellectual
business voice of PNG, providing insights into business, investments as well as
economical, social development in the country, we take a more businesslike
approach in looking at Mr. Clynes achievement over the 4 years.
Yes. BSP has
achieved so much. The roll out of ATMs, the Go Green Projects, One Million Kina
competition, chairs to sit on the main branches, sponsorships, Student
Accounts. Online and Mobile Transactions and soon to be introduced Wantok Money are just few of many things
that happen along the way. I call all these the WHATs.
There were
sleepless nights as Mr. Clyne worked 27/4 away from his family based in
Australia. But has Mr. Clyne said;
“You’ve got to be trustworthy and keep a
professional image for thousands of people who money you look after”.
As a matter of
fact, banking business is very challenging business to run. The smartly dressed
executives you see every day must not only be smart in their physical
appearances but also be very smart in their thinking. That is basically an
ingredient of success Mr. Clyne brought into the then old pretty much localized
BSP. Mr. Clyne brought a global business perspective into BSP given his long and
globalised banking experience in Australia, Pakistan, Hong Kong, China, France,
UK, Singapore, Indonesia, Italy and Poland.
Mr. Clyne is a
leader who I describe as globally literate. Meaning he has what it takes to
lead a big organization such as BSP in the global financial playing field. When
others saw a struggling BSP, Mr. Clyne saw BSP in his mind, as an emerging
market leader. He saw the business potential in linking the unbanked rural mass
with effective financial services. In the wake of the heated discussions on the
topic of Financial Inclusion,
discussed widely amongst corporate players and those in the corridors of power
in Waigani, Mr. Clyne was already there. He made himself visible to those who
really needed financial services, gaining favor and criticism all at the same
time but capturing a lucrative market segment. And as every successful business
leader would do, he used the power of network to drive his visions forward. He
used the Bigger Better Network coverage provided by Digicel.
Many will see
the results and go woh! But not so many people will ask how he turned that
localized bank into a globally competitive bank. Of course many Papua New
Guineans are known for their ignorance attitude. The attitude to learn and
model successful people and organizations. Most know how to brutally criticize
when you fail, a characteristic that prevent many Papua New Guineans to realize
their true potential and to rise to greater heights in career and business
success.
Few days ago I
was listening to Jim Rohn, the foremost American business philosopher and self
made millionaire. One success strategy he recommends is to learn from those who
have been successful. Mr. Rohn said; “To
become a lawyer, you study law. To become an engineer, you study engineering.
To become an accountant, you study accounting. So to be successful, you must study
success”
Pacific Business
Review has taken the challenge to educate you with the success lessons,
strategies, and principles or philosophies by interviewing successful business
leaders and bring to you the key lessons that you need to change yourself and
your organization and become successful as those successful business. Let me
repeat what Mr. Clyne said,
“There is nothing and I mean nothing PNG
can’t do”. That is the catch phrase for every Papua New Guinea, old, young,
able, disable, literate, and illiterate, university graduate or street vendors.
On his departing
media conference, Mr. Clyne outline few but very powerful lessons he used to
grow BSP to what it is known by many today. Transformation is the key word he
used. To transform simply means to change from old to new. So how did he transform
old BSP to a globally recognized bank? Using what I call Clyne’s 3P Leadership
Strategy. These are the HOWs. WHATs
as we know are the results of the HOWs. So it’s crucial to have the HOWs working efficiently and
effectively in order to have the WHATS.
Clyne’s 3P Leadership strategy
1. Process
2. Product
3. People
The First P – Process
The Second P – Product
The Third P - People
Note: Clyne’s 3P Leadership strategy
Lets have your views here Papua New Guineans
ReplyDelete